Shipments and returns
- All parcels will be shipped with tracking number.
- Please allow 2 working days after payment received for processing item to send out.
- We will not be responsible once the parcel is send out from the post office.
- At this time, we only ship domestic orders. Please contact us for international orders.
- Shipping rates are calculated based on weights and destination.
- Shipping fee will be clearly indicated at the time of checkout in the order summary box.
Return and Refund policy
Some products are not eligible for return/refund. Please verify the eligibility under product description.
Should you wish to return/refund the item(s)
- Email us the reason
- Within 7 days from receiving your order (base on tracking record date) for delivery. or
- Within 7 days from collecting your order (base on receipt) for self pickup.